House Frame

Reframe Your Perspective

It is my experience that the most important lessons come during highly stressful, emotional events.  Events that are heart-wrenching, that we wouldn’t wish on anyone and yet, paradoxically are uplifting, affirming, and that we wish we could share with everyone.  I recently had the privilege

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Top Gun screenshot

Call Signs, Nicknames, & Dale Carnegie

“Tower, this is Ghost Rider requesting a flyby.” “Negative Ghost Rider, the pattern is full.” “Viper’s up here, great…oh shit” “Great, he’s probably saying, “Holy shit, it’s Maverick and Goose” If you’ve seen the movie Top Gun, these lines may be familiar to you.  Top

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Inside of a bus

Don’t Judge Me

Well, it’s that time of year, the time when we look back and judge if it was a good year or bad.  Typically, if we made all or most of our goals, we judge it to be good, if not then it is bad.  What

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Squanto illustration

The Pilgrims Didn’t Eat Turkey

It’s that time of year…yep, time for the ubiquitous Thanksgiving newsletter. You know, the one that reminds you to thank your employees, your vendors, your customers, total strangers, etc. Don’t get me wrong. I love Thanksgiving and what it stands for, it’s just that there

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Statue of a woman with her head in her hands

Avoiding Disappointment

As we wind up 2021 it’s time to look back, see if we’ve accomplished what we set out to do.  Did we accomplish our goals?  The year has been challenging and if your business is like mine, you may not have hit the numbers you

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Low-level flying plane

Final Course Correction for the Year

Planning your business and team goals for the year is a lot like planning a strike mission against a well-defended target.  You try to avoid the high concentration of surface-to-air missiles while keeping your route of flight as simple as possible to avoid confusion and

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Santa Fe

Vacation is Good for…

I am so excited!  I just booked a trip to Santa Fe New Mexico for Family Vacation and trust me; this will be unlike ANY family vacation you’ve ever been on.  That’s because this vacay isn’t actually a vacation, it is the name of a

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It’s the little things leaders do that make a huge difference.  I was recently reminded of this while on a recent trip to Orlando.  My cousin and I went to dinner with his adult daughter.  There was a sign on the door to the restaurant

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Ginos Burgers and Chicken

AND don’t BUT

Wow, what an exciting week…and not in a good way.  My CRM went down on Tuesday.  It’s cloud-based and completely out of my control.  The problem you ask?  Well, my entire business life is in the CRM.  I have 380 calls and things to do

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